How does your factory do regarding quality control?

Quality is priority! Every worker keeps the quality controlling from the very beginningto the very end:
1) All raw material we used are environmental-friendly.
2) Skilful workers care every detail in handling the producing and packing processes.
3) Quality Control Department especially responsible for quality checking in each process.

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How can I get some samples?

We feel honored to offer you samples. New clients are expected to pay for the sample and courier cost,and sample charge will be reduced from the payment for formal order:1000PCS. Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. To have the samples collected; Or just inform us your courier accoun ts.

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Do you have CE, CB, Saso , ROHS certificate?

YES

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What kind of stainless steel you use?

We use food grade #304 stainless steel,it's safe for health

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What band of controller do you use for the kettle?

We use UK strix

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Is your kettle auto-off?

YES

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What kind of shipment do you use?

We usuall use express for small order,sea shipping for big order,we can ship it according to clients'requirements.

Do the cups be included in the kettle tray set?

No